Daily Archives: September 12, 2020
How to assign records using workflows in Dynamics 365?
Scenario: A company has a large customer base and dedicated support system. Presently, any support engineer can pick up a case and resolve it. But the challenge is with High Priority Cases. High Priority Cases are taking more time to … Continue reading
Posted in D365 Customer Engagement (CRM), D365 Tips & Tricks, Microsoft Dynamics 365
Tagged assign records, D365, how to, microsoft dynamics 365, workflow
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