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Tag Archives: case creation automation
Considerations for Case Creation Automation (Episode-06)
<–Previous Episode Organizations often prefer that cases be created automatically in specific instances. For example, your organization might have an email alias like [email protected] that it uses for support requests. For any email requests that are sent to that alias, … Continue reading
Posted in D365 Customer Engagement (CRM), D365 Customer Service, Microsoft Dynamics 365
Tagged case creation automation, considerations, customer service, D365, dynamics, dynamics365
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