-
Support
-
June 2025 M T W T F S S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 -
-
Latest Posts
- How to identify if a row was created or modified in power automate flow and “Switch” accordingly?
- How to work around Business Closure time zone discrepancy?
- How to hide +New option from lookup fields in D365?
- How to work with custom help panes and guided tasks?
- How to work with Global Custom Help URL & Table Help URL?
-
-
Tag Archives: Case Management Process Flow
Case Management Process Flow (Episode 12)
We are going to discuss the default out of the box case process flow that is there is Dynamics 365, however, you can also add new steps and change the process according to the customer needs. Following is the flow: … Continue reading
Posted in D365 Customer Engagement (CRM), D365 Customer Service, Microsoft Dynamics 365
Tagged Case Management Process Flow, customer service, D365, dynamics 365
Comments Off on Case Management Process Flow (Episode 12)