-
Support
-
June 2025 M T W T F S S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 -
-
Latest Posts
- How to identify if a row was created or modified in power automate flow and “Switch” accordingly?
- How to work around Business Closure time zone discrepancy?
- How to hide +New option from lookup fields in D365?
- How to work with custom help panes and guided tasks?
- How to work with Global Custom Help URL & Table Help URL?
-
-
Tag Archives: Implement Case Routing Rules
Implement Case Routing Rules (Episode 17)
Case Routing Rules can simplify the life of case service agents and service managers by automatically assigning cases based on specific requirements or conditions. Few Points about Case Routing Rules: Routing Rules allow assigning cases to the right resource without … Continue reading
Posted in D365 Customer Engagement (CRM), D365 Customer Service, Microsoft Dynamics 365
Tagged customer service, dynamics 365, Implement Case Routing Rules
Comments Off on Implement Case Routing Rules (Episode 17)