Daily Archives: October 10, 2019

Work With Status Reason Transitions (Episode 10)

Posted on October 10, 2019 by Paresh Sharma

<–Previous Episode The status of a record helps identify where the record is in a specific process. For example, if you’re currently working on a case in the system, the case is considered to have a status of Active. After … Continue reading →

Posted in D365 Customer Engagement (CRM), D365 Customer Service, Microsoft Dynamics 365 | Tagged , , , | 1 Comment