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Tag Archives: Implement Parent-Child Cases
Implement Parent-Child Cases (Episode 19)
You might face situation where you receive similar cases and you would not like to pay attention to each case as since the nature of these cases are similar. In such a situation you can create a parent case, identify … Continue reading
Posted in D365 Customer Engagement (CRM), D365 Customer Service, Microsoft Dynamics 365
Tagged customer service, dynamics 365, Implement Parent-Child Cases
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