Tag Archives: Implement Parent-Child Cases

Implement Parent-Child Cases (Episode 19)

Posted on January 4, 2020 by Paresh Sharma

You might face situation where you receive similar cases and you would not like to pay attention to each case as since the nature of these cases are similar. In such a situation you can create a parent case, identify … Continue reading →

Posted in D365 Customer Engagement (CRM), D365 Customer Service, Microsoft Dynamics 365 | Tagged , , | Comments Off on Implement Parent-Child Cases (Episode 19)